Frequently Asked Questions

Everything you need to know about bringing The Somewhere into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For larger furniture items, please allow 2-3 weeks for white-glove delivery and assembly.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is final sale.

Are your textiles and fabrics sustainably sourced?

Yes, we prioritize ethical sourcing. Our linens and cottons are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your home.

Do you offer international shipping?

Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to reach more global destinations soon.

What should I do if my item arrives damaged?

Please inspect your order upon delivery. If an item is damaged, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement immediately.

Can I track my furniture delivery in real-time?

Once your order leaves our warehouse, you will receive a tracking link via email. For large freight items, our carrier will call you to schedule a specific delivery window.